App Privacy Policy

Last updated: 09 February 2026

Scope

This Privacy Notice applies to all mobile apps we publish on Google Play and the Apple App Store (the “Apps”), and to related services we provide for those Apps (including customer support, community channels we operate, analytics, marketing/advertising tied to the Apps, and in-App events) (together, the “Services”).

App-by-App Differences

Features vary across our Apps. Sections on Advertising/Measurement, Analytics/Crash Reporting, and Purchases/Subscriptions apply only to Apps that include those features. If an App does not include a feature, we do not collect or use the related data for that App. Consent prompts (such as iOS App Tracking Transparency or EEA/UK consent dialogs) are shown only where required by the features present in that App.

1) About This Privacy Notice

This Notice explains how A-ONE Golf (“A-ONE Golf”, “we”, “us”, “our”) collects, uses, processes, and discloses information when you download, access, and/or use our Apps or interact with the Services.

By using the Apps or Services, you acknowledge the practices described in this Notice, including our and our partners’ use of data for advertising (where present), measurement, security, and fraud prevention. Where required by law, we will obtain your consent before processing (for example, App Tracking Transparency on iOS or consent prompts in the EEA/UK).

If you do not agree with this Notice, please do not use the Apps or Services.

2) Using Our Apps — Information We Collect

Account / Identity (optional)
Display name, avatar, and email address (for example, if you create an account or contact support).

Social Sign-In (optional)
Basic profile information and an authentication token from Apple, Google, or Facebook if you choose to sign in or link an account. You can disconnect these accounts in settings.

App Usage & Interaction
Feature usage, session events, preferences, progress, settings, and anti-abuse indicators. Public identifiers (such as a display name) may be visible where you choose to participate in social or competitive features.

Purchases & Subscriptions
Payments are processed by Apple or Google. We receive purchase receipts, product identifiers, pricing, timestamps, subscription status, and fraud-prevention signals. We do not receive full payment card details.

Device & App Information
Device model, operating system and version, language/locale, time zone, IP address (coarse location), app version, SDK versions, and push notification tokens.

Advertising & Attribution Identifiers
IDFA (iOS, only if you grant permission), GAID (Android), install referrer data, and campaign attribution signals.

Diagnostics & Security
Crash logs, error reports, performance metrics, and limited technical signals used to detect abuse, tampering, or automated misuse.

We do not access sensitive device data (such as precise GPS location, microphone, photos, or contacts) unless a feature clearly requires it and you explicitly opt in within the App.

3) Visiting Our Websites (Brief Note)

If you visit A-ONE Golf websites related to the Apps (such as support or promotional pages), we may collect web analytics and consent signals to operate and improve those sites. Please refer to the applicable website Privacy Policy and Cookie Policy for more information.

4) Profiles & Social Features

If you link a third-party account or participate in social features, certain profile elements (such as display name or avatar) may be visible to other users. We use this information for account functionality, security, support, and other purposes described in this Notice.

5) Marketing

Where permitted by law (and with consent where required), we and our partners may use your information to send communications about our Apps and Services or to display promotions for other A-ONE Golf Apps within the Apps you use. You can manage preferences in App settings or through opt-out mechanisms where provided.

6) Advertising

Some Apps may include advertising for third-party products or services. We and our advertising and measurement partners use information to serve, cap, and measure ads, and to improve the advertising experience.

Consent & Choice Management
Where required (for example, in the EEA/UK), we use a Consent Management Platform (CMP). On iOS, we request App Tracking Transparency permission before accessing the IDFA.

No Sale or Share
We do not sell personal information and do not “share” personal information for cross-context behavioral advertising as defined by applicable law.

Your Controls
You can reset or limit advertising identifiers through your device settings, revoke permissions, and manage privacy options within the App where available. You may still receive non-personalized ads.

No Ads in Certain Apps
If an App does not include advertising, we do not access advertising identifiers for that App.

7) Ad Identifiers, Cookies & Similar Technologies

We use device advertising identifiers, SDK signals, and similar technologies to operate the Apps and, where applicable, to deliver and measure advertising. For web-based interactions, cookies or similar storage technologies may be used. Preferences can be managed through App settings, CMP tools, and your device or browser controls.

8) Crash Logs & Analytics

What We Collect
Crash reports, error codes, stack traces, performance metrics (such as load times), and aggregated usage statistics.

Why We Collect

  • Diagnose and fix technical issues

  • Improve performance and stability

  • Understand aggregated usage trends

  • Enhance security and prevent abuse

  • Provide customer support

  • Generate operational insights

Some Apps may disable analytics entirely and collect only minimal crash data necessary to keep the App functioning.

9) How We Use Information (and Legal Bases)

  • Provide core App functionality (Contract)

  • Operate, secure, and improve the Apps (Legitimate interests / Contract)

  • Advertising and measurement where applicable (Consent / Legitimate interests)

  • Service communications such as receipts and security notices (Contract / Legitimate interests)

  • Marketing where permitted (Consent / Legitimate interests)

  • Non-sensitive personalization (Legitimate interests / Consent where required)

For users in the EEA/UK, processing is based on contract performance, legitimate interests (such as security and core analytics), and consent where legally required.

10) When We Disclose Information

We may disclose information to:

  • Service providers acting on our instructions (hosting, analytics, support, security, advertising)

  • Platform providers (Apple and Google) for purchases, subscriptions, and compliance

  • Affiliates where necessary to operate the Services

  • Authorities where required by law or to protect rights and safety

  • Parties involved in a business transfer (such as a merger or acquisition)

We do not sell personal information and do not share it for cross-context behavioral advertising.

11) Promotions & Competitions

If we run promotions or competitions, we collect information necessary to administer participation and deliver rewards, and may use that information as described in this Notice.

12) Subscriptions, Billing & Refunds

  • Payments are charged by Apple or Google at purchase confirmation

  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period

  • Manage subscriptions through App Store or Google Play settings

  • Refunds are handled according to store policies, with our assistance where possible

If an App does not offer in-App purchases or subscriptions, this section does not apply.

13) Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal information, and to opt out of targeted advertising.

We do not sell or share personal information; therefore, no sale/share opt-out is required.

How to Exercise Your Rights

  • In-App deletion: Settings → Privacy → Delete My Account/Data

  • Other privacy requests:
    📧 info@aonegolf.com (please include the App name, platform, and your region)

We verify requests and respond within legally required timeframes. Some requests may be limited by law (for example, retaining records for tax or fraud prevention).

14) U.S. Residents — Additional Disclosures

Information may be used for service operation, improvement, personalization, security, marketing, advertising/measurement, promotions, compliance, and general business purposes. We honor recognized opt-out preference signals where required.

15) Security

We use reasonable technical and organizational safeguards, including encryption in transit, access controls, and secure development practices. No system is completely secure. If you believe your data may be at risk, contact info@aonegolf.com.

16) International Transfers

Your information may be processed outside your country of residence. Where required, we rely on approved transfer mechanisms and limit access to authorized personnel and providers.

17) Retention

We retain account and App data for the duration of the account. Analytics and diagnostic data are typically retained for 12–24 months in aggregated or de-identified form. Certain information may be retained longer where required by law.

18) Children

Our Apps are intended for users who meet the applicable minimum age requirement (generally 13+). We do not knowingly collect personal information from children below the applicable age. If you believe we have done so, contact us to request deletion.

19) Changes to This Notice

We may update this Notice from time to time. The “Last updated” date will be revised, and material changes will be communicated where required. Continued use of the Apps after changes means you accept the updated Notice.

20) Contact

Privacy questions and requests:
📧 info@aonegolf.com

21) Interpretation

This Notice is prepared under the laws of the United Arab Emirates (including DIFC law) and does not limit any mandatory privacy or consumer rights available to you under applicable local laws.

22) Definitions

Apps: A-ONE Golf-published mobile applications on Apple App Store and Google Play
Ad Identifiers: Device-level identifiers used for advertising and attribution (e.g., IDFA, GAID)
Service Providers: Third parties processing data on our behalf under contract
Targeted Advertising: Advertising based on activity across apps or websites
“Share” (CPRA): Disclosure for cross-context behavioral advertising (we do not engage in this)
Virtual Items: In-App items or credits without real-world monetary value